Episodes

Pitching Scrum

Pitching Scrum to Microsoft Customers

April 5, 2021

#81. Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, "How can we get customers to really understand that an agile approach is best for them?" Agile is built on trust. Trust that the developing partner will do thei…

User Stories

3 User Story Traps to Avoid with Power Platform and Dynamics 365

March 29, 2021

#80. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project. I'll spend this episode talking about user stories on Dynamics 365 and Power Platform projects and I’ll share three traps t…

CRM Dynamics 365 ISV Story Partner Story

Bonus: Extended Interview with CJ Brooks, MISSION CRM

March 24, 2021

#79. Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundrais…

CRM Dynamics 365 ISV Story Partner Story

The Making of MISSION CRM with CJ Brooks

March 22, 2021

#78. Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagemen…

ISV Story Partner Story Power Apps

Bonus: Extended Interview with Bert Wijns, Power Accelerate

March 17, 2021

#77. Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy applic…

ISV Story Partner Story Power Apps

Automagically Building Power Apps with Bert Wijns, Power Accelerate

March 15, 2021

#76. Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database…

Customer Story Partner Story Power Apps User Adoption

Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti

March 8, 2021

#75. Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada. Haniel shares a story about one of his power platform projects for a not-for-profit client a…

Estimating

#NoEstimates Business Applications with Vasco Duarte

March 1, 2021

#74. Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book, #NoEstimates. Vasco and I chat about the challeng…

Dynamics 365 Power Apps

Documenting Power Apps with Daryl LaBar and Jonas Rapp

Feb. 23, 2021

#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to "devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 env…

Architecture Q&A

Should You Design Upfront When Scaling Development?

Feb. 15, 2021

#72. Michael Nunes asks, "When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experienc…

Customer Story Developers Q&A Scrum Team

Can a Scrum Team Have Just One Developer?

Feb. 8, 2021

#71. Daniel Kerridge says, "I'm the only developer in my team so I just wondered if there's a special version of Scrum that works in that scenario." There are three sets of accountabilities in the scrum team: the product own…

Q&A Scrum Team

How Can We Bridge the Gap Between Business and IT?

Jan. 29, 2021

#70. Dan Madden , a program manager at Acensus, asks, "What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?" In this episode, you'll learn about the five characteristics of …

Q&A Scrum Team

Should Business Apps Teams Follow the Agile Manifesto?

Jan. 20, 2021

#69. In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, "Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?" Th…

Q&A Scrum Team

6 Roles Every Enterprise Business Applications Project Should Have

Jan. 12, 2021

#68. What does the structure of a scales business application project look like? What groups and roles do you need when you've got 50 or more team members working together for a year or more to build a large, complex applica…

Product Backlog Q&A

How to Manage Scope Creep in an Agile Project?

Dec. 28, 2020

#67. In this Q&A episode, Stephen Price , Digital Solution Architect at ITK Consulting in Canada, asks, "How should we manage scope creep within a sprint in an agile project?" The scope of our product is defined by the produ…

Dynamics 365 Q&A

Data Migration in Agile Dynamics 365 Projects

Dec. 15, 2020

#66. Matt Venamore , scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects. My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise …

Developers Product Backlog

What Does the Scrum Guide 2020 Mean For Us?

Nov. 30, 2020

#65. Neil discusses the five most important changes in Scrum Guide 2020 for Microsoft Power Platform and Dynamics 365 teams: It's less strict and less about software One team (except when there're multiple teams) Commitment…

Q&A Scrum Master

Scrum Master or Agile Project Manager?

Nov. 23, 2020

#64. Carolle Bruce , Director of Information Technology at Avcorp Industries in Vancouver, asks, "What's the best argument for when senior management says, 'All this agile stuff is great but I don't see why you'd have a scru…

Q&A User Stories

Should We Have a Standard Set of User Stories?

Nov. 16, 2020

#63. David Mochrie , a Power Platform consultant at Magnetism in Auckland, asks, "Should we have a standard set of user stories for Dynamics 365?" A long time ago, I tried to make it easy to write detailed user interface des…

Business Central Dynamics 365 Q&A

How Can We Adopt Scrum for Dynamics 365 Business Central?

Nov. 9, 2020

#62. Anand Kushalnagar , a project manager at Nexon Asia Pacific in Sydney, asks, "At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in …

Product Backlog Requirements

How Can We Be Sure We've Captured All Requirements?

Nov. 4, 2020

#61. Mark Llewellyn , Director of Technology at Osmosys Software Solutions in London asks, "How can you be sure you've captured all the requirements?" Traditional approaches, like Microsoft Dynamics Sure Step, pretend that w…

About Scrum

Scrum Guide 2020 Launch Event

Nov. 3, 2020

#60. This year, Scrum is celebrating its 25th anniversary. To celebrate, the Scrum Guide 2020 is being published at a free global launch event at 10:00 EST on Wednesday 18 November 2020. Click here to register for the Scrum …

Certification Product Owner

Certification for Dynamics 365 Product Owners

Oct. 21, 2020

#59. Neal Carty , a Business Solutions Consultant at Traction On Demand in Toronto asks: How does the Professional Scrum Product Owner certification compare to the Professional Scrum Master certification, and is it relevant …

Partner Story

Have You Ever Fired a Client?

Sept. 28, 2020

#58. I had to fire a client this week. I felt terrible that I wasn't able to help, yet relieved that I stuck to my approach and my principles. Listen in to find out what happened. Winning Agile Projects Winning Agile Project…