Videos

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps - learn the basics and benefits about adopting agile approach to building business applications https://customery.com/foundations
🏉 Scrum for Microsoft Business Apps - learn the Scrum framework, get certified, adopt proven practices …

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https://customery.com/winning
Hamish Shield is a Microsoft Business Apps MVP and director of Power Platform consultancy, AppRising, in Auckland, New Zealand. He was a student in the private preview of my Winning Agile Projects masterclass in March 2022. Learn what Hamish had to say about his experi…

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https://customery.com/winning
Hamish Shield is a Microsoft Business Apps MVP and director of Power Platform consultancy, AppRising, in Auckland, New Zealand. He was a student in the private preview of my Winning Agile Projects masterclass in March 2022. Learn what Hamish had to say about his experi…

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Imagine going for a job interview with a Microsoft partner, and the hiring manager asks, "How many Dynamics 365 or Power Platform scrum teams could you coach at once?"

How would you answer that? Or what follow-up questions would you ask?

Find out how I'd answer that with three possible responses:…

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Apply today: https://customery.academy/courses/winning

Winning Agile Projects is my masterclass for sales, pre-sales and discovery teams with Microsoft partners that want to learn how to pitch, propose and close more agile Dynamics 365 and Power Platform projects.

Winning Agile Projects is a five…

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Join today: https://customery.com/scrum

Scrum for Microsoft Business Apps is my online course for Microsoft partners and customers building Dynamics 365 and Power Platform applications that want to learn the Scrum framework.

Using Scrum, your teams will be able to slash their project budgets, shr…

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Join here for free: https://customery.com/foundations

One thing I've learned after coaching thousands of Dynamics 365 and Power Platform app builders: those looking for an agile approach, all have a different definition of what AGILE is and means.

What is agile? How can we build Dynamics 365, Pow…

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Have you ever struggled with cross-team dependencies when multiple teams are working on a Dynamics 365 or Power Apps application?

Find out how I use a cross-team refinement board (a technique from the Nexus scaling framework for Scrum) to visualise dependent features and help my product owner keep…

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Have you ever struggled with cross-team dependencies when multiple teams are working on a Dynamics 365 or Power Apps application?

Find out how I use a cross-team refinement board (a technique from the Nexus scaling framework for Scrum) to visualise dependent features and help my product owner keep…

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What do you think of my sit-stand spider desk home studio?

The spider desk, designed by Pete Coombes, comprises of twelve plywood sections that slot together without screws, nails or glue to form what I think is the most beautiful desk in the world. I've been on a mission for the past five years t…

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Can you be the product owner and scrum master or product owner and developer at the same time when you're building Dynamics 365 or Power Platform applications?

00:00 Can you be the product owner and scrum master or developer?
00:39 Why I don't recommend product owner combo roles
02:33 Tension betw…

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If you're a Microsoft partner, is it a good idea to include your customer's developers in your Scrum team? Will it increase your velocity or drag it down? What if your customer insists on a joint development team?

00:00 Can a Microsoft partner's scrum team work with customer's developers?
00:45 St…

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Familiar with the fundamentals of sprint planning but want to learn how to apply proven practices to your Dynamics 365 or Power Platform team's sprint planning events?

0:00 Get ready for sprint planning
2:00 Agree your definition of ready
3:36 How to determine your team's capacity this sprint
6:2…

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Dan Foster asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?" Thanks to Dan for posing the question. Watch to the end for the special offer.

0:00 Have you benefited from being a scrum master?
0:37 My first Scrum project
03:04 Benefits I've enj…

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G'day, I'm Neil Benson, welcome to the Customery Academy channel. My mission is to help Microsoft customers and partners like you build amazing, agile Dynamics 365 and Power Platform applications that everyone one loves.

You can join my free mini-course at: https://customery.com/foundations
You c…

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Should we assign items to our developers during sprint planning?

Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not?

That’s the question we’re going to be answer…

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Nov. 7, 2021

Customery Academy

G'day, I'm Neil Benson, welcome to the Customery Academy channel. My mission is to help Microsoft customers and partners like you build amazing, agile Dynamics 365 and Power Platform applications that everyone one loves.

In 2008, my project sponsor Debbie rejected my requirements specification be…

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Here's my 8-step formula for working with your Microsoft customer's product owner to build a user story map that will help you propose a compelling price for your project to build a Dynamics 365 or Power Platform application.

Find out more at Customery Academy: https://customery.academy

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Aug. 13, 2021

The Product Owner

Neil introduces the role of the Product Owner in Dynamics 365 projects, including:

• The primary responsibility of the Product Owner
• Five ways the Product Owner manages the Product Backlog
• Characteristics of great Product Owners
• How a Product Owner spends their time
• How to use Proxy Produc…

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We need to specify requirements upfront because it's hard to make changes later and we need to know the big picture so we can design the best application. Tommy Boisvert, a CRM business analyst from Montreal, has some doubts about adopting an agile approach for building business apps.

Tommy's a st…

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Aug. 11, 2021

The Scrum Framework

Neil and Dermot introduce the Scrum framework’s events, roles, deliverables and the Scrum theory.
https://amazingapps.show/2

We cover:
• Sprints, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective events
• Product Owner, Scrum Master and Development Team roles
• Product Backlog, …

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Aug. 11, 2021

Origin Stories

This is the premiere episode of Amazing Applications with Neil Benson and Dermot Ryan. If you have heard of Scrum or would like to use it in one of your Microsoft Dynamics 365 projects, you’re in the right spot.

• What is Agile?
• What is Scrum?
• Using Scrum for packaged software vs custom develo…

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If you're wondering how much time the product owner or subject matter experts spend each sprint building Power Platform tor Dynamics 365 apps, watch this video to find out. Then join my Agile Foundations for Microsoft Business Apps course: https://customery.com/foundations.

00:00 Start
00:58 Diana…

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Is there a difference between showcases and sprint reviews for Scrum teams building Dynamics 365 or Power Platform applications? I think there is. This video includes a preview from my Scrum for Microsoft Business Apps online course at https://customery.com/scrum.

0:00 Start
0:20 Candidates keep c…

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