Dynamics 365

Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair

April 11, 2022

#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's g…

CRM Customer Story Dynamics 365

From the Basement to the Cloud with Vivian Voss

April 4, 2022

#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, From the Basement to the Cloud - Your Journey from CRM on-premises to Dynamics 365 CE . Register today for Scottish Summit . Congratulations to Yaco…

Guest: Vivian Voss
Partner Story Power Apps

Power Platform at the heart of Scotland’s new recycling scheme

March 28, 2022

#112. Dani Kahil interviews Paddy Byrne about the Power Platform's role in enabling Scotland's new recycling scheme for single-use drinking containers. Scots people are famous for being careful with their money so I imagine …

About Scrum Certification

Start Here: How to Build Amazing Apps

March 15, 2022

#111. Start here to learn why, when and how to use an agile approach to build Dynamics 365 and Power Platform applications. In this episode, you'll learn: Why I use an agile approach building Dynamics 365 and Power App When …

Requirements Testing

Testing Heaven: When should we test agile apps?

Feb. 10, 2022

#110. My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're tapping our fingers waiting for acceptance testing to start. What should agile te…

Customer Story

Enterprise CRM with scaled Scrum at RACQ

Jan. 24, 2022

#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland). RACQ is a membership organisation serving two million p…

Guest: Dani Kahil

Behind the scenes of Amazing Applications

Jan. 4, 2022

108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, join me for a behind the scenes look at my four step episode production pro…

Developers Scrum Team

Blended teams: customer and partner co-development

Dec. 23, 2021

#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers? This is the story of Selina who runs Gotham Heroes. Her customer, Bruce at Gotham Orph…

Product Owner Product Backlog Requirements User Stories

Product Backlog Refinement: Who's Involved? (And Why!)

Dec. 7, 2021

#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last f…

Certification Scrum Master

How did you get scrum master training?

Nov. 29, 2021

#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?" I've taken the Scrum Alliance Certified…

Developers Sprint Planning

Should You Assign Stories to Developers in Sprint Planning?

Nov. 19, 2021

#104. Should we assign items to a developer during sprint planning? Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning eve…

Architecture Dynamics 365

Microsoft FastTrack Success by Design with Seth Kircher

Oct. 18, 2021

103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update . What is Success by Design? Is it the latest incarnat…

Guest: Seth Kircher
Partner Story Power Apps Portals

"OMG, I love your new system. It's so easy to use!" with Bruce Sithole, 365 Mechanix

Sept. 29, 2021

#102. Bruce Sithole's team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for his customer. Find out how in this episode of Amazing Applications. We also cov…

Guest: Bruce Sithole
Partner Story

Business Transformation with Microsoft Business Apps with Lipi Sarkar

Sept. 16, 2021

#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations as well as her book, Build a Digital Future. Resources Register for Dynami…

Guest: Lipi Sarkar
Requirements User Stories

Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil

Sept. 13, 2021

#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explore what it takes to master your requirements. Why use Azure DevOps to manag…

Guest: Dani Kahil
Partner Story Power Apps

How to Design Forms for Amazing User Experiences with Mary Ann Castro

Sept. 3, 2021

#99. We all know that good form design is important especially when we're building model-driven Power Apps and Dynamics 365 apps. But what actually makes a good form design? Join me as Mary Ann Castro shares her secrets of e…

Partner Story Power Platform

Hello, My Sweet Chatbot 🥰 with Dian Taylor

Aug. 24, 2021

#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She's presenting, 'Getting Started with Power Virtual Agents' at DynamicsCon on 20 September. So I invited Dian onto the A…


5 Reasons To Avoid Analysis in Advance

Aug. 16, 2021

#97. I share five reasons why I think you should avoid analysis in advance when you're building Dynamics 365 and Power Platform applications. My five top reasons: Peak ignorance. You're analyzing the requirements during the …

Product Owner Q&A

Advanced Product Owner Questions

July 26, 2021

#96. I continue the deeper dive into the role of the Product Owner with advanced Product Owner questions. This episode covers: Can the product owner role be combined with scrum master or developer? Which product owner certif…

Product Owner

10 Product Owner Myths on Power Platform and Dynamics 365 Projects

July 13, 2021

#95. I continue the deeper dive into the role of the Product Owner, who is responsible for maximizing the impact of the application that the scrum team is building. And I think our product owners in Power Platform and Dynami…

Product Backlog Sprint Backlog

Product Goals for Power Platform and Dynamics 365

July 5, 2021

#94. I dive deeper into getting into the right mindset to build applications. In the last episode, we looked at ten potential candidates for the product owner role in our scrum teams building Power Platform and Dynamics 365…

Product Owner

Who Makes the Best Scrum Product Owner?

June 28, 2021

#93. I dive deeper into getting into the right mindset to build applications, including using the Scrum agile approach. This episode covers: Why the Product Owner is the most critical role in the Scrum team. The accountabili…

Customer Story

Apps for Winning Awards with Gail Mercer-MacKay, Mercer MacKay Solutions

June 21, 2021

#92. Join me with Gail Mercer-MacKay, the founder and CEO of Mercer-MacKay. They have a unique position in the Microsoft ecosystem: they help Microsoft partners clarify their marketing message and produce compelling digital …

Architecture Partner Story Power BI

Power BI Deferred Design with Reza Rad, RADACAD

June 14, 2021

#91. Join me with Reza Rad, the founder and CEO of RADACAD providing Power BI training and consultancy services to thousands of Microsoft customers and partners every year. Reza's list of achievements is pretty embarrassing.…

Guest: Reza Rad