Videos

Aug. 24, 2021

Hello, My Sweet Chatbot 🥰 with Dian Taylor

#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She's presenting, 'Getting Started with Power Virtual Agents' at DynamicsCon on 20 September. So I invited Dian onto the Amazing Apps show to tells us all about Power Virtual Agents…

View more
Aug. 16, 2021

5 Reasons To Avoid Analysis in Advance

#97. I share five reasons why I think you should avoid analysis in advance when you're building Dynamics 365 and Power Platform applications. My five top reasons: • Peak ignorance. You're analyzing the requirements during the period when your stakeholders know least about Microsoft business applications and your analysts know…

View more
Aug. 13, 2021

The Product Owner

Neil introduces the role of the Product Owner in Dynamics 365 projects, including: • The primary responsibility of the Product Owner • Five ways the Product Owner manages the Product Backlog • Characteristics of great Product Owners • How a Product Owner spends their time • How to use Proxy…

View more
Aug. 12, 2021

Do We Need to Specify Requirements Upfront for Dynamics 365 and Power Platform Apps?

We need to specify requirements upfront because it's hard to make changes later and we need to know the big picture so we can design the best application. Tommy Boisvert, a CRM business analyst from Montreal, has some doubts about adopting an agile approach for building business apps. Tommy's a…

View more
Aug. 11, 2021

The Scrum Framework

Neil and Dermot introduce the Scrum framework’s events, roles, deliverables and the Scrum theory. https://amazingapps.show/2 We cover: • Sprints, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective events • Product Owner, Scrum Master and Development Team roles • Product Backlog, Sprint Backlog and Product Increment deliverables • Empirical process…

View more
Aug. 11, 2021

Origin Stories

This is the premiere episode of Amazing Applications with Neil Benson and Dermot Ryan. If you have heard of Scrum or would like to use it in one of your Microsoft Dynamics 365 projects, you’re in the right spot. • What is Agile? • What is Scrum? • Using Scrum…

View more
Aug. 1, 2021

How do product owners spend their sprint?

If you're wondering how much time the product owner or subject matter experts spend each sprint building Power Platform tor Dynamics 365 apps, watch this video to find out. Then join my Agile Foundations for Microsoft Business Apps course: https://customery.com/foundations. 00:00 Start 00:58 Diana, the product owner and Natasha, the…

View more
July 26, 2021

Advanced Product Owner Questions

#96. I continue the deeper dive into the role of the Product Owner with advanced Product Owner questions. This episode covers: • Can the product owner role be combined with scrum master or developer? • Which product owner certification that I recommend? • Making decisions about the product backlog, •…

View more
July 20, 2021

Showcases or Sprint Reviews?

Is there a difference between showcases and sprint reviews for Scrum teams building Dynamics 365 or Power Platform applications? I think there is. This video includes a preview from my Scrum for Microsoft Business Apps online course at https://customery.com/scrum. 0:00 Start 0:20 Candidates keep calling it a showcase 0:35 What's…

View more
July 13, 2021

10 Product Owner Myths on Power Platform and Dynamics 365 Projects

#95. I continue the deeper dive into the role of the Product Owner, who is responsible for maximizing the impact of the application that the scrum team is building. And I think our product owners in Power Platform and Dynamics 365 projects have a couple of twists compared to product…

View more
July 5, 2021

Product Goals for Power Platform and Dynamics 365

#94. I dive deeper into getting into the right mindset to build applications. In the last episode, we looked at ten potential candidates for the product owner role in our scrum teams building Power Platform and Dynamics 365 applications. In this episode, we're going to continue the product owner topic…

View more
June 28, 2021

Who Makes the Best Scrum Product Owner?

#93. I dive deeper into getting into the right mindset to build applications, including using the Scrum agile approach. This episode covers: • Why the Product Owner is the most critical role in the Scrum team. • The accountability of the Product Owner. • Which type of person within an…

View more
June 21, 2021

Apps for Winning Awards with Gail Mercer-MacKay, Mercer MacKay Solutions

#92. Join me with Gail Mercer-MacKay, the founder and CEO of Mercer-MacKay. They have a unique position in the Microsoft ecosystem: they help Microsoft partners clarify their marketing message and produce compelling digital content that inspires Microsoft customers to take action. Our discussion covers: • Why Mercer-MacKay decided to Deploy…

View more
June 14, 2021

Power BI Deferred Design with Reza Rad, RADACAD

#91. Join me with Reza Rad, the founder and CEO of RADACAD providing Power BI training and consultancy services to thousands of Microsoft customers and partners every year. Reza's list of achievements is pretty embarrassing. He's not just a 10 times Microsoft MVP. He's a Microsoft Regional Director. He's written…

View more
June 8, 2021

Building a CRM App for Financial Advisors with Stephen Handley, Fin365

#90. Join me with Stephen Handley,founder, CEO and chief architect at Fin365, an application development business serving financial services professionals in Australia. Fin365 was born out of need for better data management practice management platform that Stephen identified in his own financial planning business. Our discussion covers: • How Stephen's…

View more
May 31, 2021

A Power Apps Portal for 1 Million Users in 100 hours with Mohammed Mohsin Khalid, Imperium Dynamics

#89. Join me with Mohammad Mohsin Khalid. And he's the founder, CEO and chief architect at Imperium Dynamics. He and his team built a Power Portal to support a million constituents booking their COVID test appointments, and they did it in less than 100 hours. Our discussion covers: • The…

View more
May 25, 2021

Adopting the Power Platform with Brendan Eger, Partners in Health

#88. Join me with Brendan Eger, an Associate Director of Information Systems and Analytics at Partners In Health in New Orleans, Louisiana, United States. Brendan's story is a fascinating journey of a small, bootstrapped team adopting the Power Platform. Our discussion covers: • Knowledge sharing within teams - invest in…

View more
May 17, 2021

Power Apps for 100,000 users with Mandar Zope, Slalom Consulting

#87. Join me with Mandar Zope, a principal consultant at Slalom Consulting from Seattle. Mandar has been busy building business applications that are being used by a hundred thousand users at a global oil and gas company. Our discussion covers: • The user adoption approach used to train and communicate…

View more
May 11, 2021

Agile Dynamics 365 Finance and Operations with Paul Heisterkamp

#86. Join me with Paul Heisterkamp, a Dynamics 365 Finance and Operations solution architect and developer at GWS in Germany. Paul shares with us his story of a multi-country Dynamics 365 Finance and Operations project for an international automotive parts supplier. Our discussion covers: • Phasing long-term international enterprise projects.…

View more
May 3, 2021

Are Microsoft Certifications Causing Projects to Fail? with Julie Yack and Julian Sharp

#85. Join me with Julie Yack and Julian Sharp as we discuss my question, "Are Microsoft certifications causing projects to fail?" Julie Yack is a founder and the chief operations officer at Colorado Technology Consultants. She's an author, a trainer, a solution architect, and an MVP. Julian Sharp is the…

View more
April 26, 2021

3 Big Lessons in Change Management with Britt Damkjaer

#84. Join me with Britt Damkjaer, customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss change management and business applications and other insights from her experience as a product owner and coach. I like how Britt is expanding our minds to…

View more
April 21, 2021

Bonus: Extended Interview with Marc Schweigert

#83. Bonus extended interview with Marc Schweigert, principal program manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to professional developers. In this bonus extended interview, I ask Marc 10 rapid-fire "would you rather"…

View more
April 19, 2021

Power Apps ALM Accelerator for Advanced Makers with Marc Schweigert, Microsoft

#82. Join me with Marc Schweigert, a programme manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to professional developers. A healthy application lifecycle process is critical if you're going to build amazing, agile,…

View more
April 5, 2021

Pitching Scrum to Microsoft Customers

#81. Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, "How can we get customers to really understand that an agile approach is best for them?" Agile is built on trust. Trust that the developing partner will do their best. But if the customer has been burned many times before, this…

View more