#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services. Dani Kahil and Andrew Bibby are both Microsoft Business Applications MVPs. Dani is an independent consultant and online trainer specialising in requirements analysis and solution envisioning. Andrew Bibby is a founder of…
#115. Angeliki Patsiavou is on a mission to help Microsoft Dynamics 365 and Power Platform application development teams introduce professional change managers to their projects from inception instead of deferring it until near the end. Angeliki is a senior consultant at Avanade, specialising in change management, and has a background…
#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketing, Customer…
#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, From the Basement to the Cloud - Your Journey from CRM on-premises to Dynamics 365 CE. Register today for Scottish Summit (https://scottishsummit.com/?page_id=5022) . Congratulations to Yacob Shenkute from Power Platform School (https://powerplatformschool.com/) for achieving his Scrum.org PSM1 certification…
#112. Dani Kahil interviews Paddy Byrne about the Power Platform's role in enabling Scotland's new recycling scheme for single-use drinking containers. Scots people are famous for being careful with their money so I imagine any program to pay them for recycling containers was always going to be a big hit.…
Imagine going for a job interview with a Microsoft partner, and the hiring manager asks, "How many Dynamics 365 or Power Platform scrum teams could you coach at once?" How would you answer that? Or what follow-up questions would you ask? Find out how I'd answer that with three possible…
#111. Start here to learn why, when and how to use an agile approach to build Dynamics 365 and Power Platform applications. In this episode, you'll learn: • Why I use an agile approach building Dynamics 365 and Power App • When an agile approach is suitable and when it's…
Apply today: https://customery.academy/courses/winning Winning Agile Projects is my masterclass for sales, pre-sales and discovery teams with Microsoft partners that want to learn how to pitch, propose and close more agile Dynamics 365 and Power Platform projects. Winning Agile Projects is a five-week masterclass that uses a combination of pre-recorded video…
Join today: https://customery.com/scrum Scrum for Microsoft Business Apps is my online course for Microsoft partners and customers building Dynamics 365 and Power Platform applications that want to learn the Scrum framework. Using Scrum, your teams will be able to slash their project budgets, shrink their delivery timelines, mitigate technical risks…
Join here for free: https://customery.com/foundations One thing I've learned after coaching thousands of Dynamics 365 and Power Platform app builders: those looking for an agile approach, all have a different definition of what AGILE is and means. What is agile? How can we build Dynamics 365, Power Apps and Power…
#110. My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're tapping our fingers waiting for acceptance testing to start. What should agile testing look like on a Dynamics 365 or Power Platform project? I describe my agile…
Have you ever struggled with cross-team dependencies when multiple teams are working on a Dynamics 365 or Power Apps application? Find out how I use a cross-team refinement board (a technique from the Nexus scaling framework for Scrum) to visualise dependent features and help my product owner keep her sanity.…
Have you ever struggled with cross-team dependencies when multiple teams are working on a Dynamics 365 or Power Apps application? Find out how I use a cross-team refinement board (a technique from the Nexus scaling framework for Scrum) to visualise dependent features and help my product owner keep her sanity.…
What do you think of my sit-stand spider desk home studio? The spider desk, designed by Pete Coombes, comprises of twelve plywood sections that slot together without screws, nails or glue to form what I think is the most beautiful desk in the world. I've been on a mission for…
#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (https://racq.com.au) (the Royal Automobile Club of Queensland). RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out…
Can you be the product owner and scrum master or product owner and developer at the same time when you're building Dynamics 365 or Power Platform applications? 00:00 Can you be the product owner and scrum master or developer? 00:39 Why I don't recommend product owner combo roles 02:33 Tension…
108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, join me for a behind the scenes look at my four step episode production process. If you have any questions about starting a business apps podcast,…
#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers? This is the story of Selina who runs Gotham Heroes. Her customer, Bruce at Gotham Orphanages, wants Selina to include a couple of the orphanage's developers…
If you're a Microsoft partner, is it a good idea to include your customer's developers in your Scrum team? Will it increase your velocity or drag it down? What if your customer insists on a joint development team? 00:00 Can a Microsoft partner's scrum team work with customer's developers? 00:45…
#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last few sprints, you realize that is not getting the…
Familiar with the fundamentals of sprint planning but want to learn how to apply proven practices to your Dynamics 365 or Power Platform team's sprint planning events? 0:00 Get ready for sprint planning 2:00 Agree your definition of ready 3:36 How to determine your team's capacity this sprint 6:22 Three…
#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?" I've taken the Scrum Alliance Certified ScrumMaster training and certification and the Scrum.org Professional Scrum Master training and…
Dan Foster asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?" Thanks to Dan for posing the question. Watch to the end for the special offer. 0:00 Have you benefited from being a scrum master? 0:37 My first Scrum…
G'day, I'm Neil Benson, welcome to the Customery Academy channel. My mission is to help Microsoft customers and partners like you build amazing, agile Dynamics 365 and Power Platform applications that everyone one loves. You can join my free mini-course at: https://customery.com/foundations You can prepare for Scrum certification at: https://customery.com/scrum…