Videos

Join here for free: https://customery.com/foundations One thing I've learned after coaching thousands of Dynamics 365 and Power Platform app builders: those looking for an agile approach, all have a different definition of what AGILE is and means. What is agile? How can we build Dynamics 365, Power Apps and Power…

#110. My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're tapping our fingers waiting for acceptance testing to start. What should agile testing look like on a Dynamics 365 or Power Platform project? I describe my agile…

Have you ever struggled with cross-team dependencies when multiple teams are working on a Dynamics 365 or Power Apps application? Find out how I use a cross-team refinement board (a technique from the Nexus scaling framework for Scrum) to visualise dependent features and help my product owner keep her sanity.…

Have you ever struggled with cross-team dependencies when multiple teams are working on a Dynamics 365 or Power Apps application? Find out how I use a cross-team refinement board (a technique from the Nexus scaling framework for Scrum) to visualise dependent features and help my product owner keep her sanity.…

What do you think of my sit-stand spider desk home studio? The spider desk, designed by Pete Coombes, comprises of twelve plywood sections that slot together without screws, nails or glue to form what I think is the most beautiful desk in the world. I've been on a mission for…

#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (https://racq.com.au) (the Royal Automobile Club of Queensland). RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out…

Can you be the product owner and scrum master or product owner and developer at the same time when you're building Dynamics 365 or Power Platform applications? 00:00 Can you be the product owner and scrum master or developer? 00:39 Why I don't recommend product owner combo roles 02:33 Tension…

108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, join me for a behind the scenes look at my four step episode production process. If you have any questions about starting a business apps podcast,…

#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers? This is the story of Selina who runs Gotham Heroes. Her customer, Bruce at Gotham Orphanages, wants Selina to include a couple of the orphanage's developers…

If you're a Microsoft partner, is it a good idea to include your customer's developers in your Scrum team? Will it increase your velocity or drag it down? What if your customer insists on a joint development team? 00:00 Can a Microsoft partner's scrum team work with customer's developers? 00:45…

#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last few sprints, you realize that is not getting the…

Familiar with the fundamentals of sprint planning but want to learn how to apply proven practices to your Dynamics 365 or Power Platform team's sprint planning events? 0:00 Get ready for sprint planning 2:00 Agree your definition of ready 3:36 How to determine your team's capacity this sprint 6:22 Three…

#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?" I've taken the Scrum Alliance Certified ScrumMaster training and certification and the Scrum.org Professional Scrum Master training and…

Dan Foster asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?" Thanks to Dan for posing the question. Watch to the end for the special offer. 0:00 Have you benefited from being a scrum master? 0:37 My first Scrum…

G'day, I'm Neil Benson, welcome to the Customery Academy channel. My mission is to help Microsoft customers and partners like you build amazing, agile Dynamics 365 and Power Platform applications that everyone one loves. You can join my free mini-course at: https://customery.com/foundations You can prepare for Scrum certification at: https://customery.com/scrum…

Should we assign items to our developers during sprint planning? Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not? That’s the question we’re going to be answering…

#104. Should we assign items to a developer during sprint planning? Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not? That’s the question we’re going to be…

G'day, I'm Neil Benson, welcome to the Customery Academy channel. My mission is to help Microsoft customers and partners like you build amazing, agile Dynamics 365 and Power Platform applications that everyone one loves. In 2008, my project sponsor Debbie rejected my requirements specification because it was too ambiguous, too…

103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update . What is Success by Design? Is it the latest incarnation of the Dynamics SureStep methodology or is it a new framework…

#102. Bruce Sithole's team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for his customer. Find out how in this episode of Amazing Applications. We also cover: • Starting your own Microsoft partner business • What is takes to…

Here's my 8-step formula for working with your Microsoft customer's product owner to build a user story map that will help you propose a compelling price for your project to build a Dynamics 365 or Power Platform application. Find out more at Customery Academy: https://customery.academy

#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations as well as her book, Build a Digital Future. Resources • Register for DynamicsCon (https://dynamicscon.com) • Lipi Sarkar on LinkedIn (https://www.linkedin.com/in/lipisarkar/) • Samit Saini (https://www.linkedin.com/in/samit-saini-017ba7144/) and Eric…

#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explore what it takes to master your requirements. • Why use Azure DevOps to manage requirements? • Structuring requirements into epics, features and user…

#99. We all know that good form design is important especially when we're building model-driven Power Apps and Dynamics 365 apps. But what actually makes a good form design? Join me as Mary Ann Castro shares her secrets of effective form design from her upcoming presentation at DynamicsCon. Resources Mary…