Dynamics 365 Episodes

May 19, 2023

Navigating the role of an architect in a Dynamics 365 Scrum team with Allan de Castro

#141. On this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at Avanade France. They discuss their experience applying Scrum to recent proj...
Dec. 13, 2022

Using Figma to design business apps with Andrew Ly

132. Today’s guest is Andrew Ly, a Microsoft Business Applications Solutioning Lead at IBM Consulting in Australia. Andrew shares his 22 years of experience in the Microsoft space, including the type of work he does and the c...
Guest: Andrew Ly
Nov. 24, 2022

Deploying Dynamics 365 Field Service with Magnus Sørensen

131. Today’s guest is Magnus Gether Sørensen, a Dynamics 365 Field Service expert at Delegate in Denmark. Magnus shares with us some of the Field Service projects he has worked on, as well as the interesting challenges that h...
May 3, 2022

Six challenges of enterprise Dynamics 365 projects with Andrew Bibby and Dani Kahil

#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services. Dani Kahil and Andrew Bibby are both Microsoft Business Applications MVPs. Dani is an in...
April 11, 2022

Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair

#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's go...
April 4, 2022

From the Basement to the Cloud with Vivian Voss

#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, From the Basement to the Cloud - Your Journey from CRM on-premises to Dynamics 365 CE . Register today for Scottish Summit . Congratulations to Yacob...
Guest: Vivian Voss
Oct. 18, 2021

Microsoft FastTrack Success by Design with Seth Kircher

103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update . What is Success by Design? Is it the latest incarnati...
Guest: Seth Kircher
May 11, 2021

Agile Dynamics 365 Finance and Operations with Paul Heisterkamp

#86. Join me with Paul Heisterkamp, a Dynamics 365 Finance and Operations solution architect and developer at GWS in Germany. Paul shares with us his story of a multi-country Dynamics 365 Finance and Operations project for an...
March 24, 2021

Bonus: Extended Interview with CJ Brooks, MISSION CRM

#79. Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraisi...
March 22, 2021

The Making of MISSION CRM with CJ Brooks

#78. Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement...
Feb. 23, 2021

Documenting Power Apps with Daryl LaBar and Jonas Rapp

#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to "devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 envi...
Dec. 15, 2020

Data Migration in Agile Dynamics 365 Projects

#66. Matt Venamore , scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects. My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise (...
Nov. 9, 2020

How Can We Adopt Scrum for Dynamics 365 Business Central?

#62. Anand Kushalnagar , a project manager at Nexon Asia Pacific in Sydney, asks, "At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in a...
Sept. 14, 2020

Dynamics 365 for Talent with Ana Inés Urrutia de Souza

#57. Join me with Ana Inés Urrutia de Souza , a Dynamics 365 HR consultant at FourVision and a rising star in our Power Platform community. Ana shares the story behind the amazing Dynamics 365 for Talent application her team ...
Aug. 24, 2020

Estimating How Much and How Long

#55. In this second episode on estimating Microsoft Business Applications we answer your financial sponsor's two favourite questions: How long is it going to take? How much is it going to cost? If you're a Dynamics 365 or Pow...
July 14, 2020

Estimating Dynamics 365 and Power Platform Applications

#53. If you're building Microsoft Dynamics 365, Power Apps, Power BI, Power Automate or Power Virtual Agent applications, when and how should you be estimating your requirements, releases and applications? Check out part 2, E...
June 1, 2020

Dynamics 365 for Recruitment Industry with Chris Kendrick, Mercury xRM

#50. Chris Kendrick is the founder and CEO of Mercury xRM , who develop recruitment software on Dynamics 365 Sales. We discuss parsing resumes (and fine-tuning your own resume), as well as entity model designs, ISV product de...
April 17, 2020

When to Use Scrum for Microsoft Business Apps

#47. Is Scrum the best approach to use for every Microsoft Business Application? No! Join me, as we explore the Stacey and Cynefin models that help us make judgements about which types of applications are suited to a Scrum ap...
Aug. 31, 2019

Repeatable Dynamics 365 Business Central with Steve Brooks, Bam Boom Cloud

#37. Steve Books is the Chief Technology Officer of Bam Boom Cloud (previously known as Cooper Parry IT Solutions), 2020 winner of the Microsoft Partner of the Year award for Dynamics 365 Business Central. Bam Boom Cloud is a...
Aug. 19, 2019

Agile Field Service at Monadelphous with David Conti, Velrada

#36. David Conti surprised me with the size of Velrada's project that was a finalist in the 2019 Microsoft Partner of the Year for Dynamics 365 Field Service awards. I had always assumed that PotY awards were a recognition of...
Aug. 5, 2019

Dynamics 365 Turnaround at Eagle Housing with Mohamed Mostafa, iPropertyCloud

#35. Mohamed Mostafa is the Solutions Director at TechLabs London , best known for iPropertyCloud , a suite of business applications for property companies. In this episode, Mohamed joins me to discuss the successful implemen...
July 24, 2019

Dynamics 365 for Financial Services Transformation with Andrew Bibby

#34. I chat with Andrew Bibby about his successful Dynamics 365 project at Devon Financial Services*. Andrew is a Microsoft Business Applications MVP with over 12 years’ experience implementing Dynamics CRM and Dynamics 365 C...
July 13, 2019

Migrating to Dynamics 365 Business Central with Johan Adenmark and Carolina Edvinsson

#33. I'm joined by Johan Adenmark and Carolina Edvinsson from NAB Solutions . NAB Solutions was a finalist in the 2019 Microsoft Partner of the Year awards for the innovative work migrating 25 Dynamics NAV customers to Dynami...
July 3, 2019

How Much Have You Customised Dynamics 365?

#32. Have you ever been asked: "How much have you customised Dynamics 365?" "Is our CRM system customised more or less than average?" "Have we customised our system too much?" I've heard this question lots of times from IT le...