Guro Faller
114
April 11, 2022
Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair
#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketing, Customer Insights, and Omni-channel for Customer Service. Guests Tricia Sinclair is a customer service lead at Avanade, and she's based in London in the UK. Tricia Sinclair on LinkedIn Tricia Sincla...