Videos

#40. There are two ways of handling bugs in Scrum: 1. Bug Estimators treat bugs like any other product backlog item. They write a card, estimate it, add it to the product backlog, prioritise it and work on it during a future sprint. 2. Bug Zappers try and avoid writing…

When we're implementing Microsoft Business Applications using Scrum, how should we handle bugs? When should we estimate them? When should we fix them? In this video, I describe the two common practices for dealing with defects: Bug Estimators and Bug Zappers. Find out which practice I recommend for your biz…

#39. Imagine you're a member of a development team implementing Microsoft Business Applications using the Scrum framework. What do you do when you've completed the item you're working on? Inspired by my favourite TV show of all time, The West Wing, here's the Definition of Next that my team uses…

A Definition of Next for your Scrum team implementing Microsoft Dynamics 365, PowerApps, PowerBI or Flow can guide them what to work on next when they've completed working on a product backlog item. Visit https://customery.com/39 to download my Definition of Next checklist and use it to inspire your own. Thanks…

My new free mini-course, Agile Foundations for Microsoft Business Apps, is for team members involved in Dynamics 365, PowerApps, PowerBI or Flow projects wondering if an agile approach will benefit their project. You can join at https://customery.com/foundations

#38. If you’re brand new to agile software development and are wondering how an agile approach can be applied to your Dynamics 365, Power Apps, Power BI or Power Automate project, I’ve launched a new free mini-course: Agile Foundations for Microsoft Business Apps (https://customery.com/foundations) . The course is ideal if…

To help you get the most out of the course, I'll give you a quick tour of the course components and explain the two different ways that successful students usually complete the course. Your success starts here.

#37. Steve Books is the Chief Technology Officer of Bam Boom Cloud (previously known as Cooper Parry IT Solutions), 2020 winner of the Microsoft Partner of the Year award for Dynamics 365 Business Central. Bam Boom Cloud is a mid-market accounting firm based in the UK. They've had a lot…

#36. David Conti surprised me with the size of Velrada's project that was a finalist in the 2019 Microsoft Partner of the Year for Dynamics 365 Field Service awards. I had always assumed that PotY awards were a recognition of complex, enterprise projects successfully delivered by Microsoft's finest. Listen in…

#35. Mohamed Mostafa (https://www.linkedin.com/in/mohamed-i-mostafa/) is the Solutions Director at TechLabs London (http://techlabs.london/) , best known for iPropertyCloud (http://iproperty.cloud/) , a suite of business applications for property companies. In this episode, Mohamed joins me to discuss the successful implementation of iPropertyCloud at Eagle Housing*. Eagle Housing is a rapidly-growing social housing…

#34. I chat with Andrew Bibby (https://www.linkedin.com/in/andrewbibby/) about his successful Dynamics 365 project at Devon Financial Services*. Andrew is a Microsoft Business Applications MVP with over 12 years’ experience implementing Dynamics CRM and Dynamics 365 Customer Engagement for several Microsoft partners and through his own company as an independent project…

#33. I'm joined by Johan Adenmark (https://www.linkedin.com/in/johan-adenmark-009b8b4) and Carolina Edvinsson (https://www.linkedin.com/in/carolina-edvinsson-126657105/) from NAB Solutions (http://nabsolutions.se) . NAB Solutions was a finalist in the 2019 Microsoft Partner of the Year awards for the innovative work migrating 25 Dynamics NAV customers to Dynamics 365 Business Central within just a few months. Johan…

#32. Have you ever been asked: • "How much have you customised Dynamics 365?" • "Is our CRM system customised more or less than average?" • "Have we customised our system too much?" I've heard this question lots of times from IT leaders who want to know whether our Dynamics…

#31. Have you ever had a Dynamics 365 or Power Apps disaster? I share the tale of my failed Power Apps Portals project. It got cancelled by the client before we released it to production. What went wrong? Are there warning signs that you can spot to avoid a Dynamics…

#30. Emergent design is an advanced practice for Microsoft Business Application team experienced in Scrum. What is emergent design? When we practice emergent design, the development team designs the solution to meet the users’ needs just before we build the feature. The opposite of emergent design is up-front design. This…

Emergent design is an advanced agile software development engineering practice. Find out why I try and resist upfront design and love emergent design as an alternative. My team used emergent design to integrate Dynamics 365 Customer Engagement with Adobe Campaign -- find out how that went in this episode.

Can you use a definition of done for a sprint? In Scrum Dynamics 29, I outline six ideas for a definition of done for a user story and three ideas for a definition of done for a sprint. According to the Scrum Guide, the definition of done helps us agree…

#29. Can you use a definition of done for a sprint? I outline six ideas for a definition of done for a user story and three ideas for a definition of done for a sprint. According to the Scrum Guide, the definition of done helps us agree on when a…

If you're a .NET developer working with Dynamics 365 Customer Engagement then now is a great time to level up your JavaScript for Dynamics 365 skills and get my Scrum for Dynamics 365 course for free. https://buff.ly/2LdhOZB

#28. Shawn Tabor (https://www.linkedin.com/in/shawntabor/) wants to know whether to estimate project effort in days or story points. Aren't they the same thing? I've used four ways of estimating effort in my Dynamics 365 projects: 1. Counting cards 2. Days 3. T-shirts 4. Story points Estimating in days is an absolute…

Shawn Tabor wants to know whether to estimate project effort in days or story points. Aren't they the same thing? Neil has used four ways of estimating effort in his Dynamics 365 projects: 1. Counting cards 2. Days 3. T-shirts 4. Story points Estimating in days is an absolute estimation…

#27. Jonas Wauters (https://www.linkedin.com/in/jonaswauters/) from KPMG Belgium has a challenge pitching a Dynamics 365 project using Scrum to a prospective client. In particular, he'd like to know how to handle it when clients ask those three little questions: 1. What are you going to deliver? 2. When are you going…

The Scrum Dynamics podcast and vlog is back! In this episode, Jonas Wauters from KPMG Belgium, asks for advice on pitching Dynamics 365 with Scrum to prospective clients who always want to know: What is going to be delivered? When is it going to be delivered? How much is it…

Everyone should have a perfect project on the Microsoft Power Platform. I can show you how. By using the Scrum agile software development framework you can reduce costs, shrink your timeline, minimise risks and have more fun delivering software that everyone loves.