Amazing Apps
Amazing Apps
👋 G'day, I'm Neil Benson, host of Amazing Apps, and a Microsoft MVP for Business Apps since 2010. Amazing Apps is the result of my experiments with agile practices, creating high-performing teams, and building enterprise apps with Power Platform and Dynamics 365. It’s full of advice from my expert guests and examples from my own work leading delivery teams and building amazing apps. Keep experimenting 🧪

Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair

Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair

#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June.

Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketing, Customer Insights, and Omni-channel for Customer Service.

Guests
Tricia Sinclair is a customer service lead at Avanade, and she's based in London in the UK.

Guro Faller is a solution lead in the digital marketing center of excellence also at Avanade, and she's based in Oslo, in Norway.

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Keep sprinting 🏃‍♂️
-Neil